Question 1

How can I set clear and achievable goals for my team?

Accepted Answer

You move beyond generic KPIs. By identifying and focusing on KBIs, you translate big-picture goals into daily, actionable behaviors that everyone understands and can work toward.

Question 2

What is the best way to handle a low-performing employee?

Accepted Answer

You don't just focus on the result; you coach the behavior. Use Peaky Self-Assessments and one-on-ones to identify the specific behaviors (KBIs) that are missing, and create a clear plan to address them.

Question 3

How can I motivate my team when we're not meeting our goals?

Accepted Answer

You celebrate the small wins. By focusing on the Peaky Loop (Feel it · Name it · Frame it · Act on it), you can acknowledge progress on the small, daily behaviors that will eventually lead to bigger results.

Question 4

How do I distinguish between a lack of motivation and a lack of ability?

Accepted Answer

You use dialogue and self-assessment. By having a conversation with the employee about their Peaky Self-Assessment and checking in on their energy via Peaky-Pulse, you can better understand if the issue is a skill gap or a motivational one.

Question 5

What strategies can I use to increase productivity without overwhelming employees?

Accepted Answer

You don't ask them to work harder; you help them work smarter. By focusing on KBIs that enhance efficiency and by using dashboards to reduce administrative tasks, you free up time for meaningful work.

As Leaders, we must keep developing ourselves.

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